At LeadHeaven, we strive to provide high-quality lead generation and digital marketing services. This Refund Policy outlines the circumstances under which refunds may or may not be issued.
1. Service-Based Refunds
Due to the nature of digital marketing and lead generation services, refunds are generally not available once work has commenced or leads have been delivered.
2. Eligibility for Refunds
- Duplicate payments made in error.
- Billing errors caused by our system.
- Services that cannot be delivered due to circumstances within our control.
3. Non-Refundable Services
- Completed marketing campaigns.
- Delivered leads or prospect lists.
- Consulting, strategy, or setup services already provided.
- Monthly service fees after the billing period has started.
4. Subscription Cancellations
You may cancel your subscription at any time. Cancellation will prevent future billing, but payments already processed for the current billing period are non-refundable unless otherwise required by law.
5. Refund Requests
All refund requests must be submitted in writing and include details regarding the payment, service purchased, and reason for the request. We review each request individually and respond within a reasonable timeframe.
6. Processing Time
Approved refunds are typically processed within 5–10 business days. The time required for funds to appear in your account may vary depending on your payment provider or financial institution.
7. Policy Updates
We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page with a revised effective date.